How We Handle Your Information
Your privacy matters to us. This page explains, in plain terms, what information this website gathers, why it is needed and the choices you have. By using the site, you accept the practices described here, alongside our Terms of Use.
What We Collect
We aim to collect as little as possible. Information usually falls into two groups:
- Details you choose to share, such as your name and email address when you send us a message or sign up for updates.
- Details gathered automatically, such as the type of device and browser you use, the pages you visit and roughly how long you stay.
We do not ask for payment details, and we never knowingly collect information from anyone under 18.
How We Use It
Information is used to reply to your questions, keep the site running smoothly, understand which pages are helpful and fix things that are not working. We do not sell your personal details to anyone.
Cookies
Cookies are small files stored on your device that help a website remember you. Some are essential for the site to work properly; others help us see how visitors move around so we can improve the content. You can block or delete cookies through your browser settings at any time, although a few features may then behave differently.
Sharing With Others
We may share limited information with trusted service providers who help us host the site, measure visits or send emails. They may only use it to carry out those tasks for us. We may also disclose information if the law requires it or to protect the safety of our visitors.
Keeping Your Data Safe
We take sensible steps to protect your information, including secure connections and restricted access. No online system is completely risk-free, but we review our safeguards regularly and keep data only for as long as it is genuinely needed.
Your Rights
Under UK data protection law, you can ask to:
- see the personal information we hold about you;
- correct anything that is inaccurate;
- have your details deleted;
- object to or limit how your information is used;
- withdraw consent you have previously given.
You also have the right to complain to the Information Commissioner's Office if you feel your data has been mishandled.
Updates to This Policy
We may revise this page from time to time to reflect new requirements or changes in how the site works. Any update will appear here, so it is worth checking back occasionally.
Get in Touch
If you have a question or would like to use any of your rights, email us at info@virtual-reality-shop.co.uk or use our Contact page. We aim to respond promptly and helpfully.