Contact Us
Thanks for stopping by. Whether you have a question, a suggestion or spotted something that does not look quite right, we would like to hear from you. Every message is read by a real person, and we do our best to reply clearly and promptly.
How to Reach Us
The simplest way to get in touch is by email at info@virtual-reality-shop.co.uk. One inbox handles everything, so you do not need to work out which department to write to. We pass your message to the right person.
What You Can Write to Us About
- Corrections: If a fact, figure or date on a page looks out of date or wrong, please tell us. It helps to include the page address and a short note about what needs fixing.
- Questions about our content: If something we have written is unclear, ask us and we will try to explain it in plainer terms.
- Feedback and ideas: Tell us which topics you would like covered, or how a page could be more useful.
- Partnership and media enquiries: Include your name, organisation and a brief outline of your proposal.
- Technical problems: If a page will not load or a link is broken, let us know which device and browser you were using.
When to Expect a Reply
We aim to answer most messages within two to three working days. At busy times it may take a little longer, but we will not leave you waiting without a response. If your message is about an urgent correction, mention that in the subject line and we will look at it first.
Tips for a Faster Answer
A clear subject line and a few key details go a long way. For example, "Broken link on payments page" is much easier to act on than "Problem". Please avoid sending passwords, bank details or other sensitive information by email, as we will never need them to help you.
Your Information
When you contact us, we only use your details to reply and to keep a record of the conversation. You can read more about how we store and protect personal data in our Privacy Policy. For the rules that apply when using this website, including how our content may be shared or quoted, please see our Terms of Use.
A Quick Note
We publish independent information and do not run any of the services we write about. That means we cannot access personal accounts, process payments or resolve disputes on anyone's behalf. If your question is about an account elsewhere, the provider's own support team is the best place to start. For anything about this website, though, we are always happy to help.